Order Fulfilment and Quality Control Assistant
- Role: Order Fulfilment and Quality Control Assistant
- Employment: Casual/vacation
- Location: Hawthorn, VIC, 3122
The Order Fulfilment and Quality Control Assistant is responsible for continually maintaining the quality of both bookings and existing collection on the shop floor. You will be responsible for timely order fulfilment to the highest quality and coordinate/arrange any spot cleaning, hand sewn or outsourced repairs and pressing of garments prior to dispatch.
- Maintain strong working knowledge of all processes and policies
- Ensure highest quality of fulfilled orders and floor stock
- Give and receive effective feedback to your team
- Efficient bookings management and fulfilment
- Communicate feedback to management
- Communicate and cooperate with team members and leadership
- Maintain safety guidelines, cleanliness and security standards
- Take on additional duties as assigned by leadership
- Have a positive, “can-do” attitude, patience, excellent interpersonal skills and the ability to efficiently manage your time
- Intermediate computer skills to effectively manage booking fulfilment and preparation using our custom bookings management software
- Utilise machinery specific to position
- Ability to work flex shifts, hours, nights and weekends as business requires and dictates
- Strong written and verbal communication skills
- Ability to quickly recognise, diagnose and problem solve
- Skilled at multitasking and managing priorities
- Operate with a sense of urgency and have attention to detail
- Align with O.N.S’s core values to ensure a high-end customer experience
- Repair garments
- Examine completed bookings to ensure all repairs are executed to a standard of excellence
- Perform final quality assurance check before item is sent to customer
- Ability to hand and/or machine sew (hand sewing skills required while machine sewing skills preferred but not imperative).
What we offer:
- Competitive rates
- Incredible staff discounts
- Family discounts
Sound like you?
If you like who we are and have what we want, please send your resume along with a cover note to the details below. While we take a look at your application, why not check out our Instagram @onsboutique.